Hug Solutions Ltd t/a WalkLakes holds information about you if you use our site. This page explains what we data we hold and what your rights are.
We holds the following information about you if you use our site:
Although we do track your path through our site the IP address you use is partially anonymised so we can't trace it back to you.
If you register with us then we will definitely know:
In addition, if you choose to add more information about yourself in your profile in the forum (e.g. web site, occupation, interests, date of birth) we will also hold that data.
We take payments through PayPal so we don't have any visibility of how you pay (e.g. your bank account or card details), or indeed if the person paying is the person for whom the purchase is destined. Please contact PayPal with any queries you may have about the data which they hold.
Some data we do hold however:
If you are logged in and you upload a GPX file or download a track or route as a GPX then we save a copy of the GPX against your username.
If you post on our forum then we will have whatever you write there, along with any photos and GPX tracks.
We generally retain all emails we receive, either directly or via the form on our contact us page, so as a result we will store your email address, what you were contacting us about, and a variety of metadata in your email (e.g. your email client and IP address) and the same is likely to be true for other methods of contact like SMS, WhatsApp, or Facebook.
The only data we have visibility of in relation to holidays booked through our site is, in some cases but not all, the name of the property and the dates. We have no way of linking this back to the user who made the booking.
Under the General Data Protection Regulation (GDPR) you have the right to ask us to see the data we hold on you and also to either correct or delete your data. If you would like us to do any of these things then please contact us.